SHIPPING & RETURNS
DELIVERY INFORMATION
Shipping Carrier:
Most deliveries are handled by USPS (United States Postal Service).
Processing Time:
Orders are typically processed and shipped the next business day after the order is placed.
Please allow 2-3 business days for order processing, especially during peak times or holidays.
Delivery Timeframe:
Shipment typically takes between 5-14 business days.
Delivery times may vary depending on your location and any potential delays with the carrier.
Shipping Costs:
Shipping costs will be calculated at checkout based on the destination and shipping method selected.
Tracking Your Order:
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number.
You can use this tracking number to monitor the status of your delivery on the USPS website or through their tracking services.
International Shipping:
At this time, we primarily ship within the United States. For international shipping inquiries, please contact our customer service team at [Customer Service Email/Phone Number].
Delivery Issues:
If you experience any issues with your delivery, such as delays or lost packages, please contact our customer service team for assistance.
For any questions or further assistance regarding your delivery, please reach out to our customer service team at [Customer Service Email/Phone Number].
Thank you for choosing Cyber Realm Trading Cards. We strive to ensure a smooth and timely delivery experience for all our customers.
RETURN & EXCHANGE POLICY
Return Policy:
Eligibility for Returns:
Items must be returned within 30 days of the delivery date.
Only items in their original condition will be eligible for a refund. This means the trading cards must be unopened, unused, and in their original packaging.
Return Process:
To initiate a return, please contact our customer service team at [Customer Service Email/Phone Number] to obtain a Return Merchandise Authorization (RMA) number.
Include the RMA number with your returned item(s). Returns without an RMA number may not be processed.
Return Shipping:
The buyer is responsible for return shipping costs.
Ensure the items are securely packaged to prevent damage during transit. We recommend using a trackable shipping service or purchasing shipping insurance for items of significant value.
Condition of Returned Items:
Items must be returned in their original condition. Any loss in value due to damage or missing components will be deducted from the refund amount.
If items are not returned in their original condition, the buyer will be responsible for any loss in value.
Refunds:
Once we receive and inspect the returned item(s), we will process the refund within [specified time frame, e.g., 7-10 business days].
Refunds will be issued to the original payment method used during the purchase.
Non-Returnable Items:
Certain items are non-returnable. This includes any items that have been opened or used, as well as any custom or personalized orders.
Exchanges:
Currently, we do not offer exchanges. If you would like to exchange an item, please return the original item for a refund and place a new order.
For any questions or assistance with your return, please contact our customer service team at [Customer Service Email/Phone Number].
Thank you for choosing Cyber Realm Trading Cards. We appreciate your business and are committed to ensuring your satisfaction.